1. How can I place an order?
Simply browse our website, add items to your cart, and proceed to checkout. Follow the payment instructions to complete your purchase.

2. What payment methods do you accept?
We accept major credit/debit cards and PayPal.

3. How long does shipping take?
Processing time is 2-4 business days, and shipping takes 3 to 7 business days.

4. Can I track my order?
Yes, once your order has been shipped, we will provide a tracking number via email.

5. What if I receive a damaged item?
If your item arrives damaged, contact us at support@UniverShop.co.uk with photos, and we will arrange a replacement or refund.

6. Can I return my order?
Yes, we accept returns within 30 days of receiving your order, provided the items are unused and in their original packaging.

7. How do I contact customer support?
You can reach us via email at support@UniverShop.co.uk or call us at +44 7546 523125.

For more details, visit our policies section or contact us directly.